Ma'am you are unauthorized !

We are switching phone services from Bell South to our cable company. The cable company called and left a message about the upcoming change. I returned said phone call but was told that since I was not listed on the account, even though I had just provided, name, address, social security number and phone number, AND do Gary's laundry AND have bore his two children, THAT I was UNAUTHORIZED to confirm such an apparent complicated telephone change. PLEEEAAAASSSEEE.......Needless to say this "unauthorized person" called Gary to handle such important matters....